Telephone Answering Services

  • Answer all of your telephone calls during business hours.
  • Answer all calls in your own company name.
  • Send you a text message or email with details of the call.
  • Transfer the call to you, at your request.
  • Offer cheap, reliable and effective call answering.
  • Offer you a 1 week free trial so that you can assess the service.
Telephone Numbering Services
  • Get a choice of 0800, 0845, 0870 or 01792 (local number).
  • Still able to use the direct number.
  • Divert calls to land line, mobile or international locations.

Fax Services

  • Send and receive faxes from a professional telephone number.
  • We can send you the fax via: Post, Email or a brief description via SMS.

Pricing Structure

 

Monthly Plans

Daily Plan

Weekly Plan

Included

Catch 50

Catch 100

Catch 200

Catch 400

Daily Rate

1 Week Cover

No of calls

50

100

200

400

10

50

Text

Email

Fax

   

 

Cost

£50

£85

£150

£250

£10

£40

Overview
 

We assist your business by answering your incoming telephone calls, all of the time, or just some of the time to suit changing working patterns, or as an overflow so you phone is never engaged.

Our professional staff who answer your calls are reliable, experienced and highly competent professionals, and trained to be flexible & resourceful and always to act in your best interests.

We offer a high value & low cost solution that allows you to maximize your potential by using our resources.

  1. Choose the plan to suit your business needs and call us to set up your free trial

  2. Faxes will be charged at £1 per sheet if not included in your price plan

  3. Additional calls charged at £0.75 each

  4. We can even provide emergency reception cover at short notice! So if your receptionist lets you down at the last minute, we can catch your calls at a fraction of the cost of a temp!

  5. We can also provide holiday cover, leaving you to enjoy your break without worrying about the calls you could be missing!

No quibble guarantee: If you’re not happy with the service we’ve provided, we’ll refund the whole month’s bill!
We will not charge you a set-up fee, as other companies do!
We will not tie you into a contract, but hope you stay with us because you want to, not because you have to!
All text messages and emails are included in our price plans
We guarantee that all calls will be answered in Wales, helping you provide a local image to your customers

Core Services

A small team of staff will be dedicated to your account and trained on all aspects of your requirements. So your dedicated staff will soon get to know you, your business, your associates and your frequent callers very well indeed.

When your calls come through to Call Catchers, Our dedicated staff will:

  • Instantly have all your company information on screen in front of them.
  • Give your business a thoroughly professional front by answering your calls on your behalf in your company name and in your prescribed way.
  • Assist callers in any way possible by answering questions and passing on information, or by taking information from callers and then instantly relaying it on to you or your colleagues.
  • Enhance your company image by never missing a call, never having your phone engaged.
  • Ensure that all new enquiries are efficiently and professionally handled, so that the caller's first impressions of your business are very positive.
  • Forward detailed messages to anyone in your company anywhere in the world, immediately by SMS text messaging or e-mail.
  • Forward calls directly through to any specified landline or mobile worldwide.
  • Act in your company's best interests at all times, in precisely the same way as a PA that you have employed yourself working in your own office would.

Whatever your needs, we’ll do our best to exceed them!